If you want to keep your Telstra email address active, you can.
You can keep your Telstra email address for free for the first 12 months after you close your account.
After that you’ll need a Paid Email account.
It’s $79 a year which you’ll need to pay upfront.
Can I keep my Bigpond email address with another provider?
Having an active account with Telstra will allow you to continue using your @bigpond.com.au email address. The process will usually take 5 days and you may not be able to access your email within this period.
Can I keep my email address if I change providers?
A: Unfortunately, when you change service providers, you cannot take your email address with you. Then, once you have setup your new email account, you can set up forwarding on your old ISP email account to your new email address before you close it.9 Oct 2013
Can I change my Bigpond email address?
The username is also used as your Bigpond email address. If you want to change the username for the purpose of changing your actual email address, then all you would have to do is request additional mailboxes to be set up on your bigpond account with what ever email address you want. for example [email protected]
What is Telstra mail?
Telstra Mail™is our revamped email service offering improved features and better compatibility with your devices. Telstra Mail gives you increased mailbox storage – 10GB for emails and attachments – and is simple-to-use across mobiles, tablets and computers.