Quick Answer: Do I Have To Return Comcast Equipment?

What happens if I dont return Comcast equipment?

If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency.

The agency will attempt to collect the money for the unreturned equipment.

It will go against your credit score if not paid in a timely manner or not paid at all..

How much does Comcast charge for equipment?

Equipment fees: $19.95/mo. Xfinity doesn’t technically charge for its flagship X1 DVR system. Instead, it tacks on a $9.95 per month DVR service fee and a $10 per month HD technology fee.

How much does Comcast charge for lost modem?

Around here a lost modem charge is $125.

Where can I return my Comcast equipment near me?

Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge.

How do I send my Comcast box back?

Simple Options to Return Xfinity EquipmentSign in and visit the Equipment Return page. … Check off the device(s) you’d like to return and select Continue. … Choose a reason for return and press Continue.Select a return option, follow the listed instructions, and press Confirm.

Do I have to return my Xfinity Remote?

Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. … And they would much rather charge you than have that old remote back.

Can I return my Comcast equipment to UPS?

Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns. … Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. And this is all free for our customers.

Where can I return Comcast cable boxes?

Replacing Your TV Boxes and Modems – FAQsGo to xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment. … Contact us to place an order, ask questions or schedule a professional installation. … For TV Boxes, just use your own TV! … Visit us to exchange your existing equipment at an Xfinity Store or Comcast Service Center.

How do I negotiate with Comcast?

Your Negotiation PlanCall Comcast. Call Comcast and navigate your way through their automated phone labyrinth to Comcast’s cancellation department. … Cancel your service. Do not mince words. … Listen to your offers. … Ask for their manager. … Negotiate a better deal.

How can I get Comcast to lower my bill?

3 Ways to Lower Your Comcast Cable and Internet BillSign up for a streaming service and downgrade to Limited Basic cable.Contact the Customer Solutions department to negotiate a lower rate.Buy a modem and router combo to eliminate monthly equipment fees.

How long do I have to return Comcast equipment?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned.

Where do I drop off my Comcast equipment?

Visit us at a Comcast Service Center or Xfinity StoreFind a Comcast Service Center or Xfinity Store location near you – we’d love to see you.Drop off your equipment at any Comcast Service Center or Xfinity Store. … Our team at the Xfinity Store will provide you with a receipt confirming your return details.

How do I return Comcast equipment to coronavirus?

Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast free of charge. Customers will receive a receipt confirming the equipment return, with the ability to track the return.

How much is Comcast cancellation fee?

How much are cancellation fees?CompanyFeeCancellation contact #Comcast Xfinity$10 per month remaining on contract1 (800) 934-6489CoxUp to $1201 (866) 961-0027DIRECTVA prorated early-termination fee of up to $20/mo. left on contract1 (800-531-5000DISH$20 per month remaining on contract1 (888) 283-23095 more rows•Jan 21, 2020

Can I pick up Comcast equipment?

Xfinity Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand. Comcast Service Centers are still available to help with a variety of tasks, including: … Picking up, returning or exchanging your Comcast equipment.

What equipment do I need to return to Comcast?

If you’re upgrading your service and need to return your equipment, see the return options….Your equipment might include:TV Box.Remote.Modem.Router.Xfinity Internet and Xfinity Voice modem (eMTA)Wireless Gateway.

Can I cancel my Xfinity cable and keep Internet?

Call Comcast customer service by phone at 1 (800) 934-6489 If you call, I recommend speaking directly to the retention team. The easiest way to be connected with them is to say you want to cancel service. This request automatically generates a transfer to the retention team.