Quick Answer: Do You Have To Return Comcast Cable Box?

What do you have to return to Xfinity?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange.

The device must be activated before being returned.

For accessories, you have 30 days to initiate a return or exchange..

Where can I drop off my Comcast cable box?

Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.

Can I return my Comcast equipment to UPS?

Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns. … Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. And this is all free for our customers.

How do I return Comcast equipment to coronavirus?

Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast free of charge. Customers will receive a receipt confirming the equipment return, with the ability to track the return.

How much does Comcast charge for a cable box?

While subscribers don’t have to pay for their first cable box, it charges $9.95 per month to rent additional units, and it even charges a $7.45 per month “additional outlet” fee when you supply a box of your own.

Do I have to return my Xfinity Remote?

Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. … And they would much rather charge you than have that old remote back.

What equipment is needed for Xfinity WiFi?

A Wireless Gateway (also known as a cable modem and WiFi router) is a device that functions as both a modem and a router, which means you need only one device to set up your wireless home network. You can find a list of Comcast-approved Wireless Gateways that match your level of service at MyDeviceInfo.xfinity.com.

How do I return a Comcast cable box?

Visit us at a Comcast Service Center or Xfinity StoreFind a Comcast Service Center or Xfinity Store location near you – we’d love to see you.Drop off your equipment at any Comcast Service Center or Xfinity Store. … Our team at the Xfinity Store will provide you with a receipt confirming your return details.

What happens if I dont return Comcast equipment?

If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.

Do I have to return Comcast equipment?

If you moving, upgrading equipment, or canceling a service – Xfinity / Comcast requires you to return ALL equipment within 10 days of disconnecting service.

Can you drop off Comcast equipment at any location?

Comcast customers can drop off equipment as-is – no box or packaging required. … Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge.

How do I switch my Comcast to a new house?

Get started online or by visiting your nearest Xfinity Store. Just remember to visit xfinity.com/local to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.

How do I deal with Comcast retention?

So here is a list of steps and scripts that you can use to negotiate with Comcast.Call Comcast. Call Comcast and navigate your way through their automated phone labyrinth to Comcast’s cancellation department. … Cancel your service. Do not mince words. … Listen to your offers. … Ask for their manager. … Negotiate a better deal.

How long do I have to return Comcast equipment?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned.

Do you have to return cables to Comcast?

You don’t have to pack it for either, just bring it in. Just make sure you get a receipt. You can also get Comcast to ship you a return label and then pack it up and mail it off to them.

Does Comcast pick up their equipment?

Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns. … Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. And this is all free for our customers.

How much does Comcast charge for equipment?

Equipment fees: $19.95/mo. Xfinity doesn’t technically charge for its flagship X1 DVR system. Instead, it tacks on a $9.95 per month DVR service fee and a $10 per month HD technology fee.

Does Comcast charge for lost remotes?

You won’t be charged for a lost remote. There may be a minor processing fee (less than $5) for picking up a remote at a service center, and a little more expense for shipping and handling if you want to have a new remote mailed out to you.

How do I activate my Comcast cable?

Activate Your Equipment OnlineConnect your Internet, Voice and/or TV equipment and turn it on.Go online to xfinity.com/activate for easy step-by-step activation instructions. If you’re activating your Xfinity Mobile device, go to xfinitymobile.com/activate.